The Nigerian Communications Commission (NCC) has secured a prominent position among the top federal ministries, departments, and agencies (MDAs) in the Bureau of Public Service Reforms (BPSR) 2024 and 2025 Website Performance Scorecard. This significant recognition places the NCC second overall, underscoring its commitment to digital excellence and public service delivery through online platforms. The annual assessment, a critical measure of governmental digital infrastructure, highlights agencies that effectively leverage technology to engage citizens and streamline operations.
Out of an extensive field of 235 federal MDAs evaluated across Nigeria, the NCC’s performance was exceptional, earning it the second spot. This places the commission directly behind Galaxy Backbone Limited, which achieved the highest score with 49 out of a possible 50 points. The Nigerian Export Promotion Council (NEPC) also demonstrated strong digital presence, ranking third in the comprehensive national assessment, indicating a growing focus on online accessibility and efficiency across various government bodies.
The results of the Federal Government’s 2024 and 2025 scorecard on MDA websites were officially unveiled at a ceremony held at the Federal Ministry of Finance auditorium in Abuja, with awards subsequently presented at the BPSR office. The rigorous evaluation process employed by the BPSR utilized 14 distinct criteria to gauge website efficacy. These criteria encompassed critical aspects such as the use of the official .gov.ng domain, overall design aesthetics, the relevance of content to agency mandates, responsiveness across devices, robust security measures, efficient load times, user-friendliness, consistent uptime, functionality, interactivity, accessibility for all users, and internal capacity building initiatives. This multi-faceted approach ensures a holistic review of each agency’s digital footprint, aligning with the broader objectives of the National e-Government Masterplan.
Receiving the prestigious award on behalf of the commission’s Executive Vice Chairman, Dr. Aminu Maida, was Abraham Oshadami, the Executive Commissioner for Technical Services. Mr. Oshadami articulated that this significant recognition serves as a powerful encouragement for the NCC to further enhance public service delivery through its digital platforms. He emphasized that the accolade reinforces the Commission’s dedication to evolving into a more effective public service institution, leveraging its robust web presence to improve engagement and service provision for its diverse stakeholders, from citizens to businesses.
Dasuki Arabi, the Director General of the Bureau of Public Service Reforms, highlighted the broader implications of the scorecard. He commended the leading agencies for their substantial investment in digital platforms, which directly aligns with the federal government’s overarching policies aimed at fostering greater transparency, accountability, and an improved ease of doing business environment across the nation. Mr. Arabi underscored that these digital initiatives are integral to modernizing governance and are consistent with President Bola Tinubu’s ambitious “Renewed Hope Agenda,” which seeks to transform Nigeria’s public sector.
The annual ranking, now in its sixth consecutive year, has demonstrably spurred significant reforms across numerous public institutions, driving a competitive spirit for digital excellence. Besides the top three, other agencies recognized for their high performance included the Nigerian Content Development and Monitoring Board, the Independent Corrupt Practices and Other Related Offences Commission (ICPC), the Office of the Head of the Civil Service of the Federation, the Federal Inland Revenue Service (FIRS), the National Agricultural Insurance Corporation, the Council of Nigerian Mining Engineers and Geosciences, and the State House. This latest achievement for the NCC follows closely on the heels of another commendation, where it was recently listed among the top five performing agencies by the Presidential Enabling Business Environment Council (PEBEC), further solidifying its reputation as a leading government institution in digital adoption and operational efficiency.
